— Being involved in a car accident causes stress but dealing with claims becomes simpler when you are not responsible for the accident. Non-fault car accidents still present unique difficulties you must face. Thoughts of effortless proceedings with an at-fault other driver often prove incorrect in reality. The process of non-fault car insurance claims presents…
Shannon Smith O'Connell
About Shannon Smith O'Connell
Shannon Smith O'Connell is the Operations Director at Car Insurance.Claims, a trusted platform within the Claimsline Group dedicated to helping consumers navigate the complexities of filing car insurance claims. Her expertise spans customer service, objection handling, media relations, operations management, sales, deal closure, and sales strategy. With extensive experience in operations and sales from her time at Clickdrive Media Ltd, Shannon has been instrumental in shaping Claimsline’s mission to provide better accident management for motorists. Outside of work, she is a dedicated wife, and new mom, and enjoys spending time with her dog.