You don’t want to be one of those screaming jerks online, but anger lives in all of us. Andrea Weckerle provides some practical advice on not being that jerk.
Andrea Weckerle
About Andrea Weckerle
Andrea Weckerle is the author of "Civility in the Digital Age: How Companies and People Can Triumph over Haters, Trolls, Bullies and Other Jerks." http://www.civilination.org/civility-in-the-digital-age She founded and leads CiviliNation http://www.civilination.org/, a 501(c)(3) non-profit charity organization dedicated to reducing online hostility, character assassination and adult cyberbullying. She previously worked at the Legal Management Services division of a global professional services firm, helping to design, develop, and implement comprehensive alternative dispute resolution systems for Fortune® 500 firms. She also underwent extensive mediation training, earning certificates in Commercial Mediation and Conflict Resolution Processes. In addition to a law degree, she had an MA in Public Relations/Conflict Analysis and Resolution.