Why is it so hard to learn from our mistakes and why do we see so many people making the same mistake twice?
Do you get stressed by complaining customers? Do your employees get stressed when handling complaints?
Emotional Intelligence is simply the ability to look over your shoulder and to understand what is going on in the wake you leave behind you.
Remember that few people start out feeling comfortable when speaking in front of an audience and that avoiding a situation only makes it worse.
The people who need it the most tend to recognise it the least.
I’m talking about the multi-billion dollar industry that persuades you to cut the chains to your J.O.B. and run your own business.
The vision for your business should go beyond comparing yourself to your competition, comparing yourself will often limit your vision.
SWOT Analysis: Strengths, Weaknesses, Opportunities and Threats
A series of marginal gains can lead to big changes.
Greed is bad for business! It is one form of losing focus on the essential!
Seldom written or explicit, these unwritten needs may only become evident when they are no longer being met or they are violated.
There is often a huge disconnect between a business idea and what would actually be feasible as an ongoing business concern.
Some advice to all my start up and micro-business owner fans on what advice not to take from silver-tongued experts and gurus.
Did you really fail at all?
Relaxation may seem like an indulgence but, in reality, it should be part of a healthy lifestyle.
I noticed that people who were successful over a long period of time achieved because they were able to maintain their usefulness to the people that were paying them.