— For a long time, the job of a business was simple: make money. But a growing movement of leaders has come to see that a company can do more than turn a profit—it can heal communities, protect the planet, and give people work that actually means something. The books on this list, from a…
Business
How Businesses Can Maintain Quality as They Scale
— Growth is one of the main goals for most businesses, but scaling successfully involves more than increasing sales, hiring more people, or entering new markets. As a company grows, it also has to maintain the level of quality that helped it attract customers in the first place. This can become more difficult as teams…
How Small Businesses Can Build Trust Through Professional Branding | PrintinBudget
— For emerging enterprises, independent service providers, and local retailers across the United States, customer trust serves as the foundational currency of commercial growth. Unlike multinational corporations with decades of public visibility, expansive marketing budgets, and institutional reputations, a growing business must earn credibility during the first few seconds of customer engagement. When prospective clients…
I Surveyed Workers to See if AI Had Caused Job Losses and Was Surprised by the Findings
A survey of workers explores whether artificial intelligence is already contributing to job losses, revealing a more complicated picture of how AI is affecting employment and the workplace.
A survey of workers explores whether artificial intelligence is already contributing to job losses, revealing a more complicated picture of how AI is affecting employment and the workplace.
Disarm Defensive People
Leaders can reduce defensiveness by listening with empathy, creating psychological safety, and responding in ways that encourage openness and honest communication.
Leaders can reduce defensiveness by listening with empathy, creating psychological safety, and responding in ways that encourage openness and honest communication.
AI Is About to Change Work in Ways We’re Not Ready For
People building AI today are seeing the early signs. Here’s what the next 5–15 years could actually look like.
People building AI today are seeing the early signs. Here’s what the next 5–15 years could actually look like.
Your $100,000 Mistake
How to define your offer 💰.
How to define your offer 💰.
The Dangerous Face of Caution
Excessive caution can quietly undermine leadership, limiting growth, delaying decisions, and preventing people from taking necessary risks.
Excessive caution can quietly undermine leadership, limiting growth, delaying decisions, and preventing people from taking necessary risks.
20 Employee Appreciation Ideas to Engage Remote Workers
— Remote work gives people flexibility, focus, and freedom from the daily commute. It can also make excellent work easier to miss. A teammate solves a difficult customer problem, helps a new hire settle in, or finishes a high-pressure project, then simply logs off. Without the quick in-person moments that happen in an office, appreciation…
Nearly 9 in 10 Companies Will Have AI Talking to Customers by Year’s End. Can It Tell When You’ve Had Enough?
A 2026 Sinch survey finds 88% of companies expect AI agents to handle customer conversations by year’s end, raising questions about customer experience.
A 2026 Sinch survey finds 88% of companies expect AI agents to handle customer conversations by year’s end, raising questions about customer experience.
GST/HST Filing in Canada: What Small Businesses Need to Know
— This content is for informational purposes only and is not intended to provide financial or legal advice. GST/HST filing is a regular responsibility for many Canadian businesses. Once a business becomes registered for GST/HST, it needs to keep accurate records of taxable sales, eligible expenses, tax collected, and tax paid. It must then report…
No, Other Countries Are Not to Blame for High Drug Prices
A CEPR analysis challenges claims that foreign drug prices are responsible for high U.S. medication costs, focusing instead on patents, competition, and pharmaceutical pricing.
A CEPR analysis challenges claims that foreign drug prices are responsible for high U.S. medication costs, focusing instead on patents, competition, and pharmaceutical pricing.
How Millions of Americans Working Two Jobs Can Avoid Burning Out
Working multiple jobs can provide financial relief, but setting boundaries and protecting mental well-being can help prevent burnout.
Working multiple jobs can provide financial relief, but setting boundaries and protecting mental well-being can help prevent burnout.
AI Interviews Affect How Job Candidates Act
Using AI to conduct first-round interviews saves time and money, but it also changes how job candidates act—and not always for the better, according to a new study.
Using AI to conduct first-round interviews saves time and money, but it also changes how job candidates act—and not always for the better, according to a new study.
Will AI Make Your Business Obsolete? What to Do in the Next Few Years.
The rapid growth of AI creates both uncertainty and opportunity, urging us to adapt, build meaningful connections, and focus on work that only humans can uniquely offer.
The rapid growth of AI creates both uncertainty and opportunity, urging us to adapt, build meaningful connections, and focus on work that only humans can uniquely offer.
The Only Easy Day Was Yesterday
Leadership and personal growth rarely come without challenges. Embracing demanding days, learning from setbacks, and continuing to move forward can build resilience, discipline, and stronger leadership.
Leadership and personal growth rarely come without challenges. Embracing demanding days, learning from setbacks, and continuing to move forward can build resilience, discipline, and stronger leadership.