About Ken Goldstein

Ken Goldstein most recently was Chairman & CEO of SHOP.COM. Previously he was Executive Vice President & Managing Director of Disney Online, and VP of Entertainment & Education for Broderbund Software. He currently advises start-ups and established companies on brands, creative talent, e-commerce, and digital media strategy. His first novel, This Is Rage, was recently published by The Story Plant. Ken is on the boards of Thrift Books LLC and Good Men Media, Inc.

Dreaming And Doing

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How to sustain dreams simply: through listening.

The Art Of The Winback

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Messing up is fine. Good even. Because according to Ken Goldstein, a momentary instance of failure is the single best opportunity a business will ever have to connect with a customer’s conviction.

How To Make A Family Happen

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Ken Goldstein shares with us a video and story emphasizing the good that comes from foster care and adoption. He encourages us to share this movement.

How to Lose a Customer for Life for Ten Bucks

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A one-off transaction is much too expensive for a business, writes Ken Goldstein. You want customers for life. Here’s how to lose a customer forever.

Mentoring Is the Secret Sauce

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Ken Goldstein shares the secret ingredient to success—and 10 key ideas to make it happen.

Stop Dropping the Ball

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There is an exceptionally easy way to solve half of all of your problems, and it involves only two words. Ken Goldstein explains.

When Reunions Work

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Ken Goldstein found — much to his surprise — that he had a blast at his recent college reunion. Here’s why.

Elon Musk Blows My Mind

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Ken Goldstein tells us why the pioneer behind PayPal, Tesla Motors, and SpaceX is guy-crush worthy. And why he’s worth emulating.

I Was on Fox Business Network

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Ken Goldstein appeared on Stuart Varney’s business show and was surprised at the level of rage the conversation sparked.

Are We In a Stock Market Bubble? Curious Minds Want to Know

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Ken Goldstein gets asked once again whether we are in a stock market bubble. Here is his answer to everyone.

Dear RadioShack

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Ken Goldstein loves the geeks and nerds at RadioShack. And he would hate to see the brand join the other tombstones in the Dead Brand Graveyard.

A Very Good Year for Good Men

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Ken Goldstein has watched The Good Men Project grow. And oh man, how it has grown.

Park the Snark

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Ken Goldstein watched the Academy Awards. And was aghast at the bullying that came out afterwards.

How to Make Public Service Into Customer Service

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Ken Goldstein believe public service organizations can improve. Here’s how.

Teddy Roosevelt Has Some Advice for You

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Ken Goldstein reflects on courage and creativity.

Not Amused by the Dolled Up Wolf

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Ken Goldstein believes the film is a reckless attempt at continuing to pretend that these sorts of schemes are entertaining, even as the country is reeling from yet another round of Wall Street scandals. Do you agree?