These programs move your company from process-based management to guilt-based management.
How I Talk to Leaders About Firing People
The first time I fired someone, he said 'I understand'. I went outside and vomited in the parking lot.
The first time I fired someone, he said ‘I understand’. I went outside and vomited in the parking lot.
Your Diversity Problem Isn’t the Pipeline’s Fault
Very few leaders I speak with are openly racist or sexist — most insist they’d love to build a more diverse team but…
Very few leaders I speak with are openly racist or sexist — most insist they’d love to build a more diverse team but…
The Open-Faced Sh*t Sandwich: Improvements on a Crappy Original
Be thoughtful. Be kind. And whatever else you do, put down that sandwich.
Be thoughtful. Be kind. And whatever else you do, put down that sandwich.
You Know Your Product Team is Failing — Do You Know Why?
Would you believe me if I told you that it’s almost always the same, fixable thing?
Would you believe me if I told you that it’s almost always the same, fixable thing?
Your New Process Is No Substitute for Giving a Sh*t
The lesson every Starbucks Barista has already learned.
The lesson every Starbucks Barista has already learned.
Why Are We Still Talking About ‘A Players’?
It’s damaging your company to believe they even exist, never mind trying to hire them all.
It’s damaging your company to believe they even exist, never mind trying to hire them all.
Let’s Talk About Your Plan to Run a Consequence-Free Company
Decency debt, how it accumulates, and how it gets called.
Decency debt, how it accumulates, and how it gets called.
What I Hear When You Tell Me Your Company Doesn’t Do Meetings
Your management revolution and what it can do to your team.
Your management revolution and what it can do to your team.
You Won’t Brilliant Your Way Out of This
How smart people turn into mid-level plateau jackasses.
How smart people turn into mid-level plateau jackasses.
Is it Worth Your Time to Be Excellent?
You may experience some discomfort on this ride.
You may experience some discomfort on this ride.
How to Be a Better Leader in 4 Badly Drawn Charts
Most new managers are idiots, myself included. But truly great managers invest in leadership.
Most new managers are idiots, myself included. But truly great managers invest in leadership.
Stuck—How Leaders Get Trapped, and How to Save Yourself
Growth, executive expectations, and a pun for good measure.
Growth, executive expectations, and a pun for good measure.
Big Lies, Little Lies, and the Cheat Code to a Promotion
Also a tiny potato, in case that's all you need.
Also a tiny potato, in case that’s all you need.
What Happens in the Rooms With No Windows?
I have a thing to tell you but you have to keep it quiet.
I have a thing to tell you but you have to keep it quiet.
Are You Too Smart to Work Hard?
The one about bullets and quicksand.
The one about bullets and quicksand.















