
My wife was trying to explain to me something she was going through, but I just wasn’t getting it. I couldn’t relate to it, so I closed down. Well, that did not go over well. There was not a whole lot of conversation the rest of the evening. I went to bed with the possibility of a nightmare. I knew I had to do better, and, I share with you today what I’ve learned.
Why Couples So Easily Misunderstand Each Other
Listening sounds simple. One person talks, and the other person remains quiet until it is time to respond.
But truly understanding our spouse requires more than hearing the words.
When your spouse shares an experience, there are usually several parts to hear:
- What happened
- What your spouse thought about it
- How your spouse felt
- Why it mattered to your spouse
- What your spouse may need from you
…
Couples often hear the first part — the facts — but miss the rest.
A husband says, “My brother cancelled our plans again.”
His wife hears a scheduling problem and replies, “Why don’t you make plans with someone else?”
But beneath the cancelled plans, he may feel rejected by his brother.
A wife says, “I am exhausted. I’ve barely had a moment to myself today.”
Her husband hears fatigue and responds, “You should go to bed earlier.”
But beneath the fatigue, she may feel alone with too many responsibilities.
Neither response is cruel. Neither spouse is deliberately dismissing the other. But both responses move too quickly away from the speaker’s emotional experience.
The Fix-It Reflex
Many of us listen for a problem we can solve.
If our spouse is upset, we want to remove the upset. We offer advice because advice feels useful. We reassure because we want the distress to end.
Sometimes advice is exactly what our spouse wants.
At other times, it produces a new frustration:
“I came to you because I wanted to feel understood. Now I have the original problem and the feeling that you don’t understand me.”
There is also the defensive reflex.
Your spouse says:
“I felt unimportant when you looked at your telephone while I was talking.”
You hear:
“You are a terrible spouse who never listens.”
You respond:
“That’s not fair. I listen to you all the time.”
Now the conversation is no longer about your spouse’s experience. It has become a trial in which you must prove your innocence.
Another common disconnect is comparison.
Your spouse says:
“I’m worried about tomorrow’s presentation.”
You answer:
“You think that’s stressful? I have three deadlines this week.”
Perhaps you are stressed too. That does matter and deserves its own conversation. But comparison can make your spouse feel that an emotional competition has begun, and they have just been eliminated in the first round.
Four Words That Can Change the Conversation
When your spouse shares something difficult, try saying:
“I can understand why.”
These four words can help your spouse feel emotionally understood.
They do not mean:
“I agree with every conclusion you have reached.”
“You handled the situation perfectly.”
“I see everything exactly as you do.”
“You are right, and everyone else is wrong.”
These four words mean:
“Given what you experienced, I can understand how you are feeling this way.”
That distinction is important. Understanding is not the same as agreement.
You can understand why your spouse felt excluded even if no one intended to exclude them. You can understand why your spouse became worried even if you believe the situation will probably turn out well. You can understand why your spouse felt hurt even if you remember the event differently.
Those four words communicate that your spouse’s internal experience makes sense to you, that you are compassionate about it, that you truly understand your spouse.
What the Four Words Sound Like in Conversation
Suppose Elena tells Marcus:
“When you made that decision without talking to me, I felt as though my opinion didn’t matter.”
Marcus’s first impulse is to explain:
“I was in a hurry. I knew what you would say anyway.”
Instead, he pauses.
Marcus: “I can understand why.”
Elena: “You can?”
Marcus: “Yes. Even though I was trying to make the decision quickly, I can see why it felt as though I left you out.”
That response does not prevent Marcus from later explaining the circumstances. It simply allows understanding to come before explanation.
Here is another example:
Andre: “I felt disappointed when my friends didn’t invite me. I know it probably sounds childish.”
Samantha: “I can understand why.”
Andre: “I thought we were closer than that.”
Samantha: “It sounds as though the invitation represented whether you belonged with them.”
Andre: “Exactly. That’s what bothered me.”
Samantha has listened for the meaning beneath the event. Andre was not merely missing an outing. He was questioning whether his friendships mattered.
The four words opened the door. Empathetic listening allowed the conversation to go deeper.
Add Empathetic Listening
Empathetic listening means trying to understand what an experience felt like for your spouse.
You temporarily set aside your own interpretation and enter your partner’s point of view.
Ask yourself:
“If I had experienced the situation as my spouse did, what might I be feeling?”
Then reflect what you hear:
- “That sounds disappointing.”
- “I can see why you felt overlooked.”
- “You were hoping I would support you.”
- “It sounds as though you felt alone.”
- “I hear how important this was to you.”
…
Do not rush to find the perfect words. A sincere response stated imperfectly is often more helpful than a polished response delivered without warmth.
You can also check your understanding:
“Am I hearing you correctly?”
“Is that the part that hurt most?”
This gives your spouse a chance to clarify rather than feeling that you have assigned an emotion to them.
Add Attentive Listening
Empathy is difficult when your attention is divided.
Attentive listening means that, for a few minutes, your spouse becomes the main focus. Put down the telephone. Turn away from the television or computer. Face your spouse in a relaxed manner.
Your nonverbal communication matters.
If you sigh, roll your eyes, fold your arms tightly, or keep looking toward the door, your words may say, “I’m listening,” while your body says, “Please finish.”
Attentive listening also means allowing your spouse to complete a thought without interruption. You do not mentally prepare your defense while waiting for an opening. You do not correct every detail that differs from your memory.
If it is not a good time, say so respectfully:
“I want to hear this, but I’m too distracted to listen well right now. Could we talk after dinner?”
Then return to the conversation when you promised.
Postponing thoughtfully is better than listening resentfully.
Add Genuine Interest
Your spouse does not want to feel like an assignment you are completing correctly.
Genuine interest goes beyond politeness. It is the attitude that your partner’s inner life still matters and remains worth discovering.
Ask questions that help you understand rather than questions designed to prove a point:
- “What part affected you most?”
- “What were you hoping would happen?”
- “What has stayed with you since then?”
- “How did you feel when that happened?”
- “What would feel supportive from me?”
- “Would you like me to listen, or would you like help considering options?”
…
That last question can prevent many misunderstandings.
If your spouse wants advice, you can offer it collaboratively. If your spouse wants understanding, you can resist the urge to repair a situation that is not yours to repair.
Genuine interest also means remembering what your spouse shared. Ask about the situation later:
“How did that conversation with your supervisor go?”
“Are you still feeling worried about your sister?”
Following up communicates, “I did not merely hear you. I carried part of your experience with me.”
A Simple Listening Practice
The next time your spouse shares something personal, try this sequence:
First, stop and give your attention.
Second, listen for the feeling and meaning beneath the facts.
Third, say:
“I can understand why.”
Fourth, reflect what you believe you heard:
“You felt dismissed because you had put so much effort into it.”
Finally, ask:
“Would you like me to keep listening, or would you like my thoughts?”
This brief process turns ordinary listening into Caring and Sharing — one of the Essential Loving Moments.
Your spouse shares something personal. You respond with attention, empathy, and genuine interest. The result may be a greater sense of emotional safety: “I can bring my experiences to you, and you will try to understand me.”
Understanding Is a Loving Moment
People do not need their spouses to agree with them at all times. They do need to feel that their experiences matter.
When your spouse feels understood, defensiveness may soften. Conversation can become more honest. Emotional distance may begin to narrow.
You will not respond perfectly every time. Sometimes you will give advice too quickly, become distracted, or misunderstand what your spouse meant.
When that happens, try a do-over:
“I think I moved too quickly into solving the problem. Let me start again. I want to understand what this was like for you.”
Then listen.
The next time your spouse expresses hurt, worry, disappointment, frustration, or uncertainty, pause before explaining or fixing.
Offer four simple words:
“I can understand why.”
Then support those words with empathetic listening, attentive listening, and genuine interest.
Your spouse may not need an immediate solution.
They may first need the Loving Moment of knowing that the person they love truly understands.
If this was helpful, I go deeper in my new book, “Loving Moments Model of Marriage”, available on Amazon.
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This post was previously published on medium.com.
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Photo credit: Jacob Mejicanos on Unsplash